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WARRANTY

Each time you make a substantial purchase, the manufacturer or seller makes an important promise to stand behind the product. It's called a warranty. At Bamxsaunas, the customer is a priority for warranty. Only consumers purchasing Bamxsaunas products from authorized Bamxasaunas distributors may obtain coverage under our limited warranties.

THESE UNITS FALL UNDER LIFETIME WARRANTY:

  • Wood (poplar, furr, cedar, hemlock)
  • Heaters (Ceramic, Carbon)

Below are stated wear-and-tear items that don’t undergo warranty:

  • Light bulbs
  • Ionizers
  • Radio
  • Speakers
  • Therapy lights
  • Control panel
  • 8’’ heat resistant screen
  • DVD players

(AFTER 6 MONTH PERIOD)

ATTENTION: Please keep your sales receipt as verification of purchase date and in case of shipping damage it must be noted on the Bill of Lading (BOL). Bamxsaunas must be informed of any damage to your sauna within three (3) business days of signing the BOL. In case of not informing Bamxsaunas within the determined time period will result in the owner taking full responsibility for cost of ALL REPLACEMENT PARTS including shipping and handling fees.

THIS ITEM IS INTENDED FOR INDOOR USE ONLY. WARRANTY IS VOIDED WHEN INFRARED SAUNA IS PLACED IN AN OUTDOOR LOCATION

Bamxsaunas warrants that its products and services are free from defects in material and workmanship that result in no product failure during normal usage. Our warranties cover defects in material or workmanship in new Bamaxsaunas products.

Our warranties do not cover any problem that is caused by commercial use; accident; abuse; neglect; shock; electrostatic discharge; humidity; improper installation, operation, maintenance or modification; any product with removed, damaged or tampered labels; malfunctions caused by other equipment; or any misuse contrary to the instructions in the user manual.

The warranty applies from the date of purchase by the customer and upon the owner receiving of the product. As to any defects discovered after the Warranty Period, there is no warranty or condition of any kind. Bamxsaunas or any of its representatives must not be held liable for injury to any persons or damages to any properties. Prices and specifications are subject to change without notice.

EXTENTED WARRANTY is availble:

  • Light bulbs
  • Ionizers
  • Radio
  • Speakers
  • Therapy lights
  • Control panel
  • 8’’ heat resistant screen
  • DVD players
1 year $49
2 year $99
5 year $299
Lifetime $599

FOR ENQUIRIES RELATING TO ANY OTHER QUESTIONS OF THE WARANTY PLEASE GO TO THE CONTACT US LINK ON OUR WEBSITE AND YOUR QUESTIONS AND CONCERNS WILL BE ANSWERED. Lifetime warranty on wood, controls, and heaters.

Warranty for outdoor saunas

All outdoor saunas come with full warranty in certain states. All states that have weather conditions of below 0 are not covered under outdoor warranty. Please call us for more details.


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